Alert/warning description: Device is having driver problems

Alert/warning summary

Device has at least one driver -related problem. 

 

SEVERITY Low
SOURCE Device
USER EXPERIENCE IMPACT Low
ALERT ID 0CD45877-8C3E-4B23-9529-41BC6E772E0E

 

What causes this alert/warning?

This alarm is caused by a device having a driver related problem, such as malfunctioning driver for peripheral or hardware component. Depending on the hardware or the driver having the problem, user’s, or operating systems, ability to fully use all the functionality on the device may be impacted.

Threshold values

Other driver errors than the ones with error codes 22 (disabled by user) and 28 (device's drivers are not installed)

How should I react?

Device drivers are a fundamental component of any properly functioning computer system. Drivers are software that enables the hardware to properly communicate with the PC’s operating system. Missing, corrupted, or outdated drivers can result in various problems.

Check that the device is using correct drivers and install updates if necessary.

Which resources are affected?

In devices dashboard clicking the alert name, in alert list, filters the dashboard device list to contain all devices with the same alert.
Clicking 'Show more' link in the alert box expands the container to show the list of all affected devices.

 

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