Alert/warning description: Device not seen recently

Alert/warning summary

Device has not reported to Applixure for over 30 days.

 

SEVERITY Low
SOURCE Device
USER EXPERIENCE IMPACT Low
ALERT ID B1B10313-D808-4A16-B255-DFE82D8637A6

 

What causes this alert/warning?

This alarm is raised if Applixure Agent has not contacted server for over 30 days. It might indicate some sort of network error or some failure starting the agent.

Threshold values

30 days of inactivity

How should I react?

If this device is not intentionally removed from use, please check that Applixure Agent on it is running and able to communicate through Internet.

Which resources are affected?

In devices dashboard clicking the alert name, in alert list, filters the dashboard device list to contain all devices with the same alert.

Clicking 'Show more' link in the alert box expands the container to show the list of all affected devices.

 

 

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