Software product frequently stops responding to the user, indicating potential performance issues on device or software quality issue.
|USER EXPERIENCE IMPACT||Medium|
What causes this alert/warning?
- More than one non-responsiveness event per week.
How should I react?
Non-responsive applications typically indicate GUI applications that run I/IO intensive operations on a UI-thread which will block or disrupt the message processing of messages from the Windows. This is problem with the internal architecture of the application that only the vendor of that application can correct in the code.
Which resources are effected?
In software dashboard clicking the alert name, in alert list, filters the dashboard software list to contain all software with the same alert.
Clicking 'Show more' link in the alert box expands the container to show the list of software with the same alert. Under each software there is list of all affected devices.
"No. non-responsive software products"
"Non-responsive software products"
"Non-responsive software product"