Alert/warning description: Software product set as unapproved for over two months

Alert/warning summary

Software product or its specific versions has been marked as unapproved, but not yet removed from all of the devices. 

 

SEVERITY Medium
SOURCE Software
USER EXPERIENCE IMPACT Medium
ALERT ID 7E439EAF-D7A6-4DA9-8DF0-0E8C5853DB82

 

What causes this alert/warning?

Software can be set as unapproved in Applixure Software details page under 'Product attributes' setting the 'Is approved' to 'No'.

This alarm is caused by Applixure agent reporting unapproved software being deployed in device after 2 months.

Threshold values

Software used over 60 days after it was marked as unapproved. 

How should I react?

Unapproved software should be removed from the devices still using it or it's should be changed to 'Approved' if it's use is still allowed.

Which resources are affected?

In software dashboard clicking the alert name, in alert list, filters the dashboard software list to contain all software with the same alert.

Clicking 'Show more' link in the alert box expands the container to show the list of software with the same alert. Under each software there is list of all affected devices.

Alert messages

"## unapproved software products for over two months"
"Software products set as unapproved for over two months"
"Software product set as unapproved for over two months"

 

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