Alert/warning description: Software crashing frequently

Alert/warning summary

Software product is experiencing frequent crashing issues.


SOURCE Software
ALERT ID 64B61B25-0631-447D-8113-A6D0ABD9D756


What causes this alert/warning?

Applixure Agent is monitoring event log and detects when application crash event, event code 1000, is created by Windows. On Mac, application crash events are recorded in the crash dump log files.

This alarm is caused by a software product that is experiencing frequent crashing issues in a same device or devices. 

Threshold values

  • Several crashing events
  • Process is detected as having had visible UI during the time of crash

How should I react?

Software crashing may indicate bad software quality or environmental factors. It might be possible to find out the reason for software crash from Windows event log.

Report this error to the software manufacturer or check if there is a updated version of the software.

Which resources are affected?

In software dashboard clicking the alert name, in alert list, filters the dashboard software list to contain all software with the same alert.

Clicking 'Show more' link in the alert box expands the container to show the list of software with the same alert. Under each software there is list of all affected devices.

Alert messages

"## frequently crashing software products"
"Frequently crashing software"
"Software is crashing frequently"

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