Alert/warning description: High number of devices with abnormally large update cache

Alert/warning summary

High number of Windows devices in your environment have unusually large amount of cached data for Windows updates and it might cause failures for operating system to update itself with latest updates.

 

SEVERITY Medium
SOURCE Device
USER EXPERIENCE IMPACT Low
ALERT ID E00F45CB-6C7B-4A77-9CF9-A8B1C5C5451E

 

What causes this alert/warning?

This alarm is caused by device having unusually large amount of cached data for Windows updates, having this amount of data can indicate Windows Automated Updates service's error condition and may well cause failures for operating system to update itself with latest updates.

Threshold values

  • Cache size > 5 GB
  • Number of affected devices over 10%

How should I react?

You should check the size of c:\Windows\SoftwareDistribution -directory and make sure that updates are applied successfully to the device.

Which resources are affected?

In devices dashboard clicking the alert name, in alert list, filters the dashboard device list to contain all devices with the same alert.
Clicking 'Show more' link in the alert box expands the container to show the list of all affected devices.

External references

Related to error Device has abnormally large update cache

Alert messages

"Over 10% of devices having abnormally large update cache"

"Device has abnormally large update cache"

 

 

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