Alert/warning description: High percentage of background software crashing

Alert/warning summary

Over 5% of software products in your environment have experienced background crashing issues.


SOURCE Software
ALERT ID 8DF7A6FA-29C6-4BCE-AE52-4B454CDC6657


What causes this alert/warning?

Applixure Agent is monitoring event log and detects when application crash event, event code 1000, is created by Windows. On Mac, application crash events are recorded in the crash dump log files. If the program raising the event is not visible it's considered to be background software.

This alarm is caused by a high number of devices having background-running software products experiencing crashing issues.

Threshold values

  • Over 5% of software products are experiencing crashing

How should I react?

While the crash may not necessarily be visible to the user, this may indicate bad software quality or environmental factors. It might be possible to find out the reason for software crash from Windows event log.

Report this error to the software manufacturer or check if there is a updated version of the software.

Which resources are affected?

In software dashboard clicking the alert name, in alert list, filters the dashboard software list to contain all software with the same alert.

Clicking 'Show more' link in the alert box expands the container to show the list of software with the same alert. Under each software there is list of all affected devices.

Alert messages

"## frequently crashing background software"
"Frequently crashing background software"
"Background software is crashing frequently"




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