Alert/warning description: Software product set as retired for over two months

Alert/warning summary

Software product or its specific versions has been marked as retired, but not yet removed from all of the devices. 


SOURCE Software
ALERT ID 188A3310-151D-4046-9217-22CB9579A6BE


What causes this alert/warning?

Software can be marked as retired in Applixure Software details page under 'Product attributes' setting the 'Lifecycle status' to 'Retired'.

This alarm is caused by Applixure agent reporting retired software being deployed in device after 2 months.

Threshold values

Software used over 60 days after it was marked as retired. 

How should I react?

Retired software should be removed from the devices still using it or it's 'Retired' status should be removed if it's use is still allowed.

Which resources are affected?

In software dashboard clicking the alert name, in alert list, filters the dashboard software list to contain all software with the same alert.

Clicking 'Show more' link in the alert box expands the container to show the list of software with the same alert. Under each software there is list of all affected devices.

Alert messages

"## retired software products for over two months"
"Software products set as retired for over two months"
"Software product set as retired for over two months"


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